Terms of service.

1. What RedLine is

RedLine is a risk-management and rule-enforcement service for MetaTrader 5 trading accounts. You configure protection rules; RedLine evaluates them continuously and enforces them on your connected account — closing positions, rejecting orders, or pausing trading according to your configuration.

RedLine is not a broker, not a proprietary trading firm, not an investment adviser, and not a signal service. We never place a trade you did not initiate, never hold your funds, and never provide trading advice. Nothing in the service or its content is a recommendation to buy or sell any instrument.

2. Eligibility and your account

You must be of legal age in your jurisdiction and able to form a binding contract. You are responsible for the accuracy of your account information, for safeguarding your RedLine login, and for all activity under it.

You may only connect trading accounts you are authorized to control. Where a proprietary trading firm or broker imposes rules on your account, you — not RedLine — are responsible for ensuring your use of the service complies with them.

3. Non-overridable enforcement — read this one

The core feature of RedLine is that enforcement cannot be overridden or loosened mid-session. By enabling a rule you instruct us, in advance, to act on your account when that rule is breached — including closing positions at market price and rejecting orders — even if at that moment you would prefer we did not.

You acknowledge that: (a) enforced closures execute at prevailing market prices, which may include slippage; (b) rules you misconfigure will be enforced exactly as configured; and (c) restrictions on loosening rules during a session or locked period are intentional and will not be lifted by support on request.

4. Subscriptions, trials and billing

Paid plans bill in advance, monthly or annually, until cancelled. The introductory trial bills a one-time fee and converts to a paid monthly subscription at the end of the trial period unless cancelled before it ends. One trial per trading account.

You can cancel any time from the console; service continues to the end of the paid period and does not renew. Except where required by law, fees already paid are non-refundable.

5. Acceptable use

You will not use the service to violate law, to breach a broker’s or firm’s terms, to probe or disrupt our infrastructure, to resell access, or to reverse-engineer the service except where the law grants that right regardless of contract.

We may suspend or terminate accounts engaged in abuse, non-payment, or conduct that puts other users or the service at risk.

6. Disclaimers and limitation of liability

Trading involves substantial risk of loss. RedLine reduces specific, configured risks; it is not a guarantee against losses and cannot prevent losses inside the limits you set, market gaps, broker failures, or connectivity interruptions outside our control.

The service is provided "as is" and "as available". To the maximum extent permitted by law, our total liability for any claim arising from the service is limited to the amounts you paid us in the twelve months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost trading opportunities.

7. Your data

Our collection and handling of personal data is described in the Privacy Policy, which forms part of these terms. In short: we never store your MT5 password, we keep the minimum needed to run your rules and show your history, and your data is not for sale.

8. Changes to the service and these terms

We ship changes to the service continuously; material changes to paid functionality are announced in the changelog. We may update these terms with notice — by email or in the console — at least 14 days before material changes take effect. Continued use after the effective date is acceptance.

9. Termination

You may close your account at any time from the console. On termination, trading connections are severed immediately, enforcement stops, and data is deleted on the schedule described in the Privacy Policy.

10. Governing law and contact

These terms are governed by the laws of [JURISDICTION — to be confirmed with counsel], excluding its conflict-of-laws rules. Disputes will be resolved in the courts of that jurisdiction unless mandatory local law provides otherwise.

Questions about these terms: support@tradepanda.app.